Frequently Asked Questions

How do I schedule an appointment?

All appointments are scheduled online here. If you have any issues or concerns please email us at hello@glowfacialstudio.com.

How do I prepare for my appointment?

For all treatments, 4-5 days prior refrain from using AHAs/BHAs (Salicylic, lactic, glycolic, mandelic acids, retinol (Retin A, Retinol, Retinaldehyde). Avoid sun exposure and wear SPF 30+.

What product lines do you use?

Glow Facial Studio uses Skin Script, Lira Clinical, along with our house brand Glow-Line Skincare in our professional treatments.

What is Glow Facial Studio's cancellation policy?

If you need to cancel or change your appointment, we ask that you please give us at least 24 hours notice. Failure to give 24 hours notice may result in a 50% charge of your scheduled service. ​Please note that if you're over 10 minutes late for your appointment, we may have to reschedule your service.

What is your refund/ return policy?

Unopened skincare products can be returned within 15 days of purchase. All service and packages sales are final and no refunds will be given.

Can I bring someone with me to my appointment?

Due to the nature of the small studio, we are unable to accommodate any guests.